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“Quality comes not from inspection but from improvement in
the process"
W. Edwards Deming
Our Continuous Improvement methodology is one of the core services we offer to help our clients improve organizational effectiveness with a focus on PEOPLE and PROCESS.
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What is Continuous Improvement?
An operational philosophy based on the
premise that performance improvement is the ongoing responsibility
of everyone in the organization.
Our Philosophy
We believe the answers for improvement lie within every organization and people work best with systems and solutions they have participated in developing. We partner with our clients in all stages of process mapping, analysis, improvement, and redesign using a continuous improvement methodology. |
Our Approach
All improvement projects should be tailored to meet the specific needs of an organization. Our methodology does this based on the following model:
Phase 1 – Setting The Foundation
- Project Set Up and Strategic Alignment Session
- Diagnostic interviews and/or questionnaires
- Setting The Foundation Session
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Phase 2 – Process Redesign
- Business Process Redesign
- Management Process Redesign
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Phase 3 – Preparing For Change
- Implementation Plan Development
- Roll Out of New Processes
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Phase 4 – Implementation and Coaching Support
Team and Leadership Development activities are planned
throughout all 4 phases as required, including a combination
of experiential and theoretical learning tools.
Results
As well as improved bottom line performance, many other
benefits result including:
- Stronger cross functional, self-managed teams
- More effective performance based meetings
- Improved use of data for problem solving
- Increased ownership, morale and teamwork
- Strengthened capacity and learning.
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For more information on our approach please contact
us. |
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